Hardware & Software Support

Mobile Data Hardware

Data911 offers hardware support from 5AM to 5PM PST. Please do not hesitate to contact us to discuss any possible issues with your hardware, installation questions or to ask about available upgrades for your hardware.

Existing Data911 Mobile Data Hardware clients may enter the Hardware Support Site:
http://www.data911.com/M6

For account access or support, contact:
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510.865.9100
510.865.9006 fax

Public Safety Software 

Data911 offers 24/7 support by a staff of qualified technology experts, as well as public safety experts (former public safety employees). We offer person-to-person phone support and an on-line help desk with a searchable knowledge base. Many of our clients will testify that our support rivals or exceeds our competition and that we are readily available to help them when they call.

Existing Data911 Public Safety Software clients may enter the On-Line Help Desk:
http://support.data911.com/supportdesk/

For account access or support, contact:
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510.865.9100